Last updated: 12/10/2025
Tacit Health LLC (“Tacit Health”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mytacithealth.com (the “Site”) or make a purchase from us.
By accessing or using our Site, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide to Us
- Name
- Email address
- Phone number (optional)
- Billing and shipping address
- Payment information (processed via secure third-party processors)
- Order history
- Messages sent via contact forms
b. Automatically Collected Information
When you visit the Site, we automatically collect:
- IP address
- Device type, browser type, operating system
- Pages visited, time spent, links clicked
- Referring website
- Cookies and tracking technologies
c. Payment Information
All payments are processed by trusted third-party providers (e.g., Shopify Payments, Stripe, PayPal). We do not store your credit card information.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate updates, promotions, and transactional emails
- Improve website performance and user experience
- Prevent fraud and comply with legal obligations
- Personalize recommendations and marketing (if consented)
3. Sharing Your Information
We may share your information with:
- Service providers (payment processors, shipping carriers, email platforms)
- Analytics providers (Google Analytics, Meta Pixel)
- Marketing partners (only if you opt in)
- Legal authorities when required by law
We do not sell your personal information.
4. Your Rights
Depending on your location (California, EU, UK), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“Right to be forgotten”)
- Opt out of email marketing
- Request a copy of your data
- Limit or object to certain processing activities
To submit a request, email support@tacithealth.com.
5. How We Protect Your Data
We use reasonable administrative, technical, and physical safeguards to protect your information.
No online transmission is 100% secure, but we follow industry-standard practices including SSL encryption.
6. Data Retention
We retain personal data only as long as necessary for:
- Order processing
- Legal obligations
- Business analytics
7. Children’s Privacy
Our Site is not intended for individuals under 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting.
9. Contact Us
Tacit Health LLC
Email: support@mytacithealth.com