Last updated: 12/10/2025
Welcome to Tacit Health (“we”, “us”, “our”). By accessing or using our website tacithealth.com (the “Site”), or placing an order with us, you agree to be bound by the following terms and conditions (“Terms”). If you do not agree with any part of these Terms, please do not use the Site or purchase our products.
1. Definitions
- Customer / You / Your — any person or entity who visits the Site or buys from us.
- Products — any items offered by Tacit Health via the Site (e.g. herbal eye masks, creams).
- Order — a confirmed purchase of Products via the Site’s checkout.
2. Use of Site
- You agree to use the Site only for lawful purposes and according to these Terms. You may not use the Site in any way that abuses, harms, or impairs the Site or other users.
- All information you provide must be accurate and complete.
3. Product Information & Cosmetic Disclaimer
- We strive to describe our Products accurately (ingredients, usage, safety), but we cannot guarantee that descriptions, images, or other content are 100% error-free. Prices, availability, and specifications may change without notice.
- Our Products are cosmetic in nature. They are for external use only. They are not intended to diagnose, treat, cure, or prevent any disease. Results described (e.g. “improve appearance”) are not medical claims.
4. Orders & Payment
- By placing an Order, you confirm you are authorized to use the payment method.
- Payment must be made at the time of purchase. Prices are listed in US Dollars (or currency displayed) and do not include any applicable taxes or customs duties for imports outside the U.S.
- We reserve the right to decline or cancel any Order at our sole discretion (e.g. suspected fraud, payment issues, or product unavailability).
5. Shipping, Returns & Refunds
- Shipping, delivery times, returns, and refund policies are described in our Refund & Returns Policy. These policies form part of these Terms.
- For safety and hygiene reasons, certain Products (e.g. single-use masks) may not be eligible for return — see Shipping & Returns Policy for details.
6. Intellectual Property
- All content on the Site (text, images, logos, design, layout) is owned or licensed by Tacit Health and protected by copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.
7. Third-Party Links & External Resources
- Our Site may contain links to third-party websites. We are not responsible for their content, accuracy, or policies. Use of such external links is at your own risk.
8. Limitation of Liability
- To the fullest extent permitted by law, Tacit Health and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits, loss of data, or personal injury) arising out of or related to your use of the Site or purchase/use of Products — even if we were advised of the possibility of such damages.
- Our total liability for any claim arising from or related to these Terms shall not exceed the amount you paid for the relevant Product.
9. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the State of California, United States (or your locating jurisdiction if outside the U.S.).
- Any dispute arising under these Terms shall be resolved exclusively in the federal or state courts located in Los Angeles County, California.
10. Amendments & Updates
- We may revise these Terms at any time without prior notice. Changes are effective immediately upon posting. Your continued use of the Site or placing Orders after updates constitutes acceptance of the revised Terms.
11. Severability
- If any clause of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Tacit Health LLC
Email: support@tacithealth.com